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Monday, March 01, 2010

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Customer Comments

"The Forza Pro was shipped in one large box that included the frame, wheelset, and other components. All of the components were wrapped in foam, bubble wrap, or separated from each other with cardboard to prevent damage. Everything was very well protected during shipment. I have only put 145 miles on the Forza Pro, but I can say that the ride quality is much better than my other bikes. Since this is my first carbon fiber bike, I was very surprised with the stiffness of the frame and the way that it absorbs road shock. I have aluminum, steel, and titanium framed bikes and can say that the Forza Pro rides smoother than any of them. Overall, I am impressed with the level of componentry, the ride quality, and price.The only qualm I had with the purchase of the Forza Pro was the 175 mm crank arms that are put on the 54 cm and larger frames. This seemed to go against everything I had read and most sizing thumb rules I had found. On the other hand some web sites indicated that the longer length should not be an issue since the change in leg and knee angles is very small. I was prepared to swap out the crankset after giving it a try, but the longer length has not bothered me and I expect that the longer crank arms will stay with the bike."
-Bruce Curtiss - MTBR.com

"Just wanted to let you know that I am completely satisfied with my Sette Primo 1.0 road bike. I upgraded from a K2 Astral 4.0 aluminum road bike and the Sette is a huge step up. The Shimano 105 component set is bulletproof, and Mavik Aksium wheelset is awesome, the bike looks great and rides great. It looks better in person than it does in the pictures. This is a great bike and a great value."
-Peter Troost - PricePoint Customer

"Got this bike a couple weeks ago it is my first road bike. I have ridden it once now. I love it, it is light and fast. You get so much bike for the money I had just bought my wife a name brand bike with 105 Group set with a aluminum frame and paid 600 dollars more( Just for the name). I was a little worried about this bike cause I could find no reviews on it so I wanted to add one it is a great bike. Looks good and rides great."
-Norman Haslauer - Sette Forza Review

"I like your Clearance Sections and everyday prices. It makes it easier for people who ride, fix and build their own bikes a lot easier. In the pocket and on the saddle."
-Joey Smith - PricePoint Customer

"Thanks for the excellent service and great products!! The staff helped me select the correct sized product and delivery was prompt."
-Ken Lang - PricePoint Customer

"Great selection and prices!"
-Eric Christian - PricePoint Customer

"Thank you Joseph for all the great customer service, I will definitely call again for my addictive bicycle needs, Happy Cycling"
-T. Burgess - PricePoint Customer

"I've used quite a few online retailers: Pricepoint, Performance Bike, Jensons, Backcountry, Campmor, and I've found that they almost always have the lowest prices (usually by quite a bit). They display information about weight which some companies don't bother to mention, and a few of their items even list the "in-house tested weight" which I really like."
-Mikesbales -MTBR.com

"I just had to write a quick note to let you all know how pleased I am with my recent purchase. I placed my order online yesterday and the package arrived today! It is unbelievable to receive a web order that quickly, especially with standard ground shipping. I am leaving for a trip this weekend and hoped to get these items in time -- Pricepoint way exceeded my expectations. Thank you for running such a smooth and efficient operation. I am already a repeat customer and will definitely be back soon. "
-Allison S.

"I want to thank your entire staff for your commitment to excellence. I shop all the online bike sites and find that Price Point consistently has the best price, availability, and shipping. Tracking my packages is easy. My purchases arrive quickly and on time. They’re packaged carefully. What I get is exactly what I ordered and backorders are rare... What I appreciate most is that you treat me as a truly valued customer. That’s an increasingly rare experience. Keep it up."
-Rich R.

"I have purchased what I would like to think is quite a bit from your site and have been more than happy almost every time, for the odd occasion when something isn’t right. Your staff has been more then helpful; promptness, politeness. Amazing I don’t know what you are doing but nowhere else have I received service and been more happy with the outcome, every time. Thanks again for being my number one site for bike parts and accessories!"
-Kush N.

"Guys – You have NO idea how INSANELY happy I am with my choice of the SETTE PRIMO frame for my new road bike build. I have been on an aluminum LeMond FOREVER. I bought my wife an Orbea Opal in March for close to $4000 – it is super sweet, don’t get me wrong. But it was finally time for me to build a new bike, I decided on this frameset. I got the frameset last Friday and all of my remaining parts from you guys – went to dinner, drank a jumbo margarita, got home and finished the build about 1AM. Did my first ride Saturday AM after some dt tuning…I wanted to cry, it rides so amazing….quick, responsive, stiff – I feel like I have built an unbelievable bike for less than $2K- I would put this against any $3600-$4000 range carbon machine out there. The fit, setup and feel is just truly wonderful. I will do some posts etc on my local sites because I feel like this is just a wonderful product. WOW is all I can say…I am super happy. Thanks again for super quick, fast shipping etc etc and a little phone help on headset choice…you guys rock big time – no S%&^!!!!!! Thanks!"
-Todd Rosser

"Just a comment about Price Point. I placed another order and already got it this week. I really appreciate your quick turn around on orders. I wish I had known about you guys before I bought my bike. Thanks for the great customer service. It keeps me coming back."
-Larry

"Received my order today and wanted to say thanks for processing it so quickly. A lot of companies could learn from you guys! Excellent service.Thank you very much!"
-Ed T.

"...thanx for the great service from your Staff. You will be getting more orders from me."
-Don H.

"The BEST!"
-Taduesz M.

"Superb Customer Service. A pleasure to talk to someone who listened and with manners, Bryan I believe. Being from Wales I didn't have to repeat myself, ha! Will be using Price Point again. Cheers lads!"
-Dale B.

“You delivered the product on record time, not to mention the quality of the items was awesome. Thank you, you rock!”
- Allen C.

"I have been a customer for several years now. You are always the first place I go to look for what I need. Thank you for the continued excellent service."
-Bruce K.

"Just wanted to give you guys a big thumbs up! Every time I order from you (which is way to often) I get what I asked for in an amazingly timely fashion. I’m sure you get complaints about this or that all day so I thought I would give a shout out and a “thank you” Have a good day and enjoy every ride."
- Marshall W.

"You guys deliver in the quickest fashion known to man kind. I said this the last time I got something from you guys do not change a thing !!!!!!!! I will not be getting my stuff from anyone else but you guys !!!!"
- Greg D.

"...Your service is quick, well packed and shipped and you all do a GREAT job. Thank you so much! These tires;and your site-are awesome! you all ROCK!!"
-Darrel R.

"I have to tell you that I think that your company is awesome! I placed an order at 1:00 p.m. on Wednesday. I check my email Thursday morning at 6:00a.m., and the UPS website says that it is going to be delivery today. This order was not a small item like shoes or gloves, is was a single bike rack and a double bike rack, which was listed as a oversized item. Your guys definitely have a customer for life. Keep up the good work and spread this email company wide. You guys all deserve a pat on the back."
-DJ B.

"I would just like to state that you guys are hands down, some of the most efficient people I have ever dealt with. All my orders go out in a timely manner, and your people have always been great to talk with. If you check my history , I have been using you for a while. I have used some other suppliers for some older stuff that you guys may not have, and it has been a nightmare. Keep up the good work."
- Jerry A.

"I just want to let you and the rest of the PricePoint team know that I think you all are doing a great job in selling great products at reasonable prices, keep up the great work."
- Skip K.

Welcome to Price Point's Blog!

Monday, March 01, 2010

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